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About – Teleserv BPO

About

About Teleserv

Teleserv, located in Dhaka, Bangladesh, is a dynamic services provider committed to delivering outstanding support to rapidly expanding enterprises. Our comprehensive range of services encompasses customer support, sales operations, and business process outsourcing. At Teleserv, we consistently attract top-tier professionals, and our unwavering focus remains on empowering our clients to achieve resounding success.

Mission

Inspire team innovation, and surpass client expectations.

Our Values

Through business transformation and unwavering commitment to exceptional customer experiences, we drive tangible results for our clients. Our value-based innovative solutions and services empower businesses, enabling them to focus on their core competencies and excel in their pursuits.

Uprightness

We adhere to the highest ethical standards, conducting our business relationships with unwavering integrity, honesty, and accountability. Honesty permeates every interaction, whether with our esteemed customers, dedicated employees, valued partners, or trusted suppliers. We firmly believe that our reputation stands as our most invaluable asset.

Collaboration

We foster both individual and collective growth while honoring and embracing our diverse perspectives. By exchanging ideas and expertise across functions, regions, and cultures, we cultivate collaborative endeavors aimed at shared objectives. Within our organization, we cultivate a positive environment that nurtures continuous professional development and learning.

Distinction

Our unwavering passion lies in surpassing clients’ expectations. We relentlessly pursue excellence in every aspect of our endeavors. Our core focus revolves around providing exceptional customer service and value to our clients through innovative and effective solutions. Our commitment to constant improvement drives us forward on our journey to excellence.

Openness

We uphold a commitment to clear, candid, and open communication in all interactions. Our emphasis on transparency cultivates trust, facilitates comprehension of our actions, and fosters a collaborative environment.

Our Philosophy

Challenging limits, both within and beyond

Teleserv embraces the philosophy that every customer interaction presents a chance to exceed expectations. As a result, we consistently challenge ourselves to push beyond conventional boundaries, ensuring that each individual’s experience surpasses their previous encounters

We adopt an open and forward-thinking approach, persistently striving for enhanced outcomes. Our engaged and empowered agents are dedicated to each interaction, aiming to elevate experiences and foster enduring brand relationships.

Our Guiding Principles

  • Unwavering dedication to optimize Customer Experience within defined parameters
  • Profound recognition that the Employee Experience is pivotal to fulfilling our mission
  • Our success is gauged by the ultimate outcomes achieved
  • Our success hinges on the achievements of our clients and our role as dedicated advocates for their goals

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Committed to Excellence in Customer Service, Always.

Business Hours

Opening Days :

We are open 24/7

Industries we serve